Effective Date: January 1, 2025

Last Updated: January 1, 2025

Company: TCD PARTNERS LLC

Address: 5291 Sandyford St, Alexandria, VA 22315, United States

Contact: support@tcdpar.shop

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("Client," "you," or "your") and TCD PARTNERS LLC ("Company," "we," "us," or "our") governing your access to and use of our website at https://www.tcdpar.shop (the "Site") and any services offered by the Company (collectively, the "Services").

By accessing the Site or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must not access the Site or use our Services.

2. Eligibility

You represent and warrant that:

  • You are at least 18 years of age or the age of legal majority in your jurisdiction
  • You have the legal capacity to enter into binding contracts
  • You are not prohibited from receiving our Services under applicable laws
  • All information you provide is accurate, current, and complete

3. Description of Services

TCD PARTNERS LLC provides professional technology services including but not limited to:

  • Computer systems design and architecture
  • System integration services
  • Technical and management consulting
  • Cloud infrastructure services
  • Cybersecurity assessments and implementation
  • Managed IT services
  • Data engineering and analytics infrastructure

The specific scope, deliverables, timeline, and fees for Services will be defined in a separate Statement of Work ("SOW") or engagement agreement executed between the parties.

4. Engagement Process

4.1 Proposals and Statements of Work

Following initial consultation, we may provide a proposal or SOW detailing the scope of work, timeline, deliverables, and fees. Acceptance occurs upon your written confirmation or execution of the SOW.

4.2 Changes to Scope

Any changes to the agreed scope of work must be documented in a written change order signed by both parties. Additional fees may apply for scope changes.

4.3 Client Responsibilities

You agree to:

  • Provide timely access to necessary personnel, systems, and information
  • Respond to requests for feedback, approvals, and decisions within reasonable timeframes
  • Designate a primary point of contact for project communications
  • Ensure your personnel cooperate with our team in good faith

5. Fees and Payment

5.1 Fees

All fees are specified in the applicable SOW or proposal. Unless otherwise stated, fees do not include taxes, travel expenses, third-party software licenses, or other disbursements, which will be billed separately.

5.2 Invoicing

We will invoice according to the schedule set forth in the SOW. Invoices are due within thirty (30) days of the invoice date unless otherwise specified.

5.3 Late Payments

Late payments may incur interest at the lesser of 1.5% per month or the maximum rate permitted by law. We reserve the right to suspend Services for accounts with overdue balances exceeding sixty (60) days.

5.4 Refunds

All fees are non-refundable except as expressly provided in a written agreement or as required by applicable law.

6. Intellectual Property

6.1 Pre-Existing Materials

We retain all rights to our pre-existing materials, methodologies, tools, and intellectual property used in delivering the Services.

6.2 Deliverables

Upon full payment of all fees, we grant you a non-exclusive, perpetual, royalty-free license to use the deliverables created specifically for you under the SOW, solely for your internal business purposes.

6.3 Open Source and Third-Party Components

Deliverables may incorporate open-source or third-party components subject to their respective licenses. You are responsible for complying with such licenses.

6.4 Feedback

Any feedback, suggestions, or ideas you provide may be used by us without restriction or compensation.

7. Confidentiality

Both parties agree to maintain the confidentiality of all proprietary and confidential information disclosed during the engagement. This obligation survives termination of these Terms for a period of five (5) years, or indefinitely for trade secrets.

Confidential information does not include information that: (a) is or becomes publicly available through no breach of these Terms; (b) was rightfully known prior to disclosure; (c) is rightfully received from a third party without restriction; or (d) is independently developed without use of confidential information.

8. Data Protection

We will process any personal data you provide in accordance with our Privacy Policy and applicable data protection laws. You are responsible for ensuring you have appropriate legal basis and consents to share any personal data with us.

9. Warranties and Disclaimers

9.1 Our Warranties

We warrant that: (a) the Services will be performed in a professional and workmanlike manner consistent with industry standards; (b) we have the right and authority to enter into these Terms; and (c) deliverables will not knowingly infringe third-party intellectual property rights.

9.2 Disclaimer

EXCEPT AS EXPRESSLY STATED, ALL SERVICES AND DELIVERABLES ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL TCD PARTNERS LLC, ITS DIRECTORS, EMPLOYEES, PARTNERS, OR SUPPLIERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST DATA, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES.

OUR TOTAL AGGREGATE LIABILITY FOR ANY CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS SHALL NOT EXCEED THE TOTAL AMOUNT PAID BY YOU TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

THE FOREGOING LIMITATIONS APPLY REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT, TORT, OR OTHERWISE, AND EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

11. Indemnification

You agree to indemnify, defend, and hold harmless TCD PARTNERS LLC and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your use of the Services; (b) your violation of these Terms; (c) your violation of any third-party right; or (d) any content or data you provide.

12. Term and Termination

These Terms remain in effect until terminated. Either party may terminate Services by providing thirty (30) days' written notice to the other party.

We may immediately suspend or terminate your access if you materially breach these Terms. Upon termination, you remain obligated to pay all outstanding fees and charges.

Sections that by their nature should survive termination shall survive, including Intellectual Property, Confidentiality, Warranties and Disclaimers, Limitation of Liability, and Indemnification.

13. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the Commonwealth of Virginia, United States, without regard to its conflict of law provisions.

Any dispute arising out of or relating to these Terms shall first be subject to good-faith negotiations between the parties. If not resolved within thirty (30) days, the dispute shall be resolved through binding arbitration in Alexandria, Virginia, in accordance with the rules of the American Arbitration Association.

14. Site Usage Terms

14.1 Acceptable Use

You agree not to:

  • Use the Site for any unlawful purpose
  • Attempt to gain unauthorized access to any portion of the Site
  • Interfere with or disrupt the operation of the Site
  • Transmit any viruses, malware, or harmful code
  • Scrape, crawl, or systematically collect data from the Site
  • Impersonate any person or entity

14.2 Content Ownership

All content on the Site, including text, graphics, logos, and software, is the property of TCD PARTNERS LLC or its licensors and is protected by copyright and other intellectual property laws.

14.3 Third-Party Links

The Site may contain links to third-party websites. We do not endorse or assume responsibility for the content, privacy policies, or practices of any third-party sites.

15. Force Majeure

Neither party shall be liable for any failure or delay in performance due to causes beyond its reasonable control, including acts of God, natural disasters, war, terrorism, labor disputes, government actions, or internet service failures.

16. Miscellaneous

Entire Agreement: These Terms, together with any applicable SOW and our Privacy Policy, constitute the entire agreement between you and us.

Severability: If any provision is found unenforceable, the remaining provisions shall continue in full force.

Waiver: No waiver of any provision shall be effective unless in writing.

Assignment: You may not assign these Terms without our prior written consent. We may assign these Terms without restriction.

Notices: All notices should be sent to the addresses specified herein or as otherwise designated in writing.

17. Contact Information

If you have any questions about these Terms, please contact us: